Questions / Answers

Does the LUMENS product fit all luminaires ?

The LUMENS product has been designed and developed to fit all luminaires to replace the base / horn. It installs in place of the pavilion of your current luminaire and easily adapts to any new luminaire. Please refer to the user manual for installation conditions.


Can the LUMENS product be installed without a luminaire?

The LUMENS product can be installed without luminaires. By design, the passage of the luminaire cable will be completely invisible during installation. The LUMENS can therefore be installed as a conventional smoke detector.


Does the detector have to be connected to the mains ?

The smoke detector is a stand-alone smoke detector. It is therefore not connected to the electricity grid. The product LUMENS is equipped with a battery 10 years which will guarantee you security during this duration.


What should I do if I hear an audible alarm ?

The LUMENS product meets the EN14604 standard for smoke detection. LUMENS can beep for the following reasons: low battery, hush function activated … If the alarm is triggered, it is necessary to be vigilant and to ensure that there is no fire. If this is not the case, please refer to your user manual to understand the reasons for the alarm. In the event of a repetitive problem, we invite you to contact our customer service.


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